![]() VIP Access uses device and user-specific information to secure the operational data on the mobile device. VIP Access does not collect or send any personally identifiable information from the device to Symantec for tracking purposes. If the credential is a hard token, it likely needs to be replaced. On the contrary, this is due to the lack of granular access controls on specific data collected. This will generate a new credential ID - contact your organization helpdesk to assign the new credential ID to your account. If the tests continue to fail, uninstall\reinstall the app. You may need to repeat this step 2-3 times. If it fails, wait for a new security code to generate and try again.Home Symantec Security Software Identity Security Getting Started with VIP Access for Desktop Uninstalling VIP Access for Desktop Symantec VIP Access. If the credential is working properly a success message will appear. Forgot Username/Password Username Edit My Profile myBroadcom Logout English. Enter the security code from your device.Enter the Credential ID in the provided field.Click on Test to the right of the phone image. Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity.Verify the time zone and system time on the device are correct.Test the security code using the steps below.įor VIP Access for Mobile and VIP hard tokens, follow these steps:.Click on the icon in the top-left of the application window and select Settings.Therefore, if your device clock was set incorrectly to a future time and you attempted to use a security code, you will need to set the clock back to the correct time, then let the clock pass beyond the time the security code was used. Meaning, if a security code with timestamp 08:00 is used, any security code prior to that time will fail. ![]() Enter a VIP security code from your credential. Set the time zone and system time on your device to the correct values. If you use a particular security code to access a site or to register a credential, you cannot use that security code again.Never use the same security code more than once. Important: VIP Security codes are one-time use only. PUSH is recommended whenever using a mobile token.Ī time re-sync between your app and the VIP services can be done directly from the VIP Access Desktop app using the steps below. VIP PUSH authentications are not affected by the system time.If the time on your device becomes incorrect by more than a few minutes, the security codes generated by the VIP Access become out of sync and are rejected by the VIP services.The mapping between your credential ID, security codes, and the corresponding timestamps are synchronized with the VIP services in the cloud.The next security code generated 30 seconds later will match at 12:00:30 PM, the next code will match at 12:01:00 PM, and so on.If the VIP Access app on your iPhone is launched for the first time on at 12:00:00 PM, the very first VIP security code will match that date and time.If the device time changes to an incorrect time, VIP security codes may fall out of sync and the code will fail during a validation attempt. The Symantec VIP mobile and desktop time-based apps use the device time as a reference to generate a new security code every 30-seconds.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |